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TUNCER TECHNOLOGIES — Master Service Purchase Agreement

Document ID: TT-MSPA-2026-10 · Version 1.2 — effective 16 October 2026

Trading name: Tuncer Technologies (tuncertech.com)

Contracting entities: Poseidon Distribution OPC (Philippines) · Rundzee LLC (United States and all other countries)

Company email: admin@rundzee.com (all notices, orders and project communication)

Part 1 — Master Service Purchase Agreement

This Master Service Purchase Agreement (the Agreement) applies to every service purchased through tuncertech.com or any order page, quotation or invoice that refers to it. By ticking the acceptance boxes and typing your name at checkout, you (the Client) agree to this Agreement, the Regional Schedule for your billing country, and the Order.

1. Parties

1.1 The Provider is the company named in the Regional Schedule for the Client's billing country, trading as Tuncer Technologies: Poseidon Distribution OPC for clients billed in the Philippines, and Rundzee LLC for clients billed in the United States and every other country, unless the Order states otherwise.

1.2 The Client is the business or individual named on the Order. A person accepting on behalf of a company confirms they have authority to bind it.

1.3 Provider details: Poseidon Distribution OPC, Unit 1 & 2, 3rd Floor, Perfectus Building, Jacinto Street, Davao City 8000, Philippines (SEC registration number and TIN available on request at admin@rundzee.com). Rundzee LLC, a Washington limited liability company, 14900 Interurban Ave S Ste 271, Tukwila, WA 98168-4654. Email for both: admin@rundzee.com.

2. Definitions

Order — the online checkout summary, invoice or written quotation listing the services, service IDs, prices, currency, payment schedule and any special terms.

Services — the services in the Order, limited to the Included scope and subject to the Scope limits published for each service ID.

Deliverables — the materials the Provider delivers under the Order (designs, websites, configured apps, reports, content).

Business Day — Monday to Friday, excluding Philippine public holidays. Business Hours — 9:00–18:00 Philippine Time (Asia/Manila) for all Orders, whichever Provider entity is contracting, unless the Order states otherwise; Business Days exclude Philippine public holidays.

Ticket — the project reference number created for every Order (for example TT-000123).

Consumer — an individual buying mainly for purposes outside their trade, business or profession, where the law of their country gives consumers special protection.

3. How the contract is formed

3.1 The contract is formed when (a) the Client accepts these terms at checkout, and (b) the payment due at checkout is confirmed by the payment provider. The Provider then sends an order confirmation, invoice and a PDF copy of the accepted terms to the Client's email address.

3.2 Typed names, tick boxes and electronic records are valid signatures and evidence of agreement. The Provider keeps a record of the document version, date and time, IP address and country of acceptance.

3.3 The Provider may decline or refund an Order within 2 Business Days if the Services cannot be delivered (for example, unsupported requirements, sanctions restrictions or capacity), with a full refund of amounts paid for that Order.

4. Services and scope

4.1 The Provider delivers the Services with reasonable care and skill, consistent with good industry practice, within the Included scope and Scope limits of each service ID.

4.2 Anything outside that scope — additional pages, features, users, records, integrations, revisions, languages, platforms or content — is a Change Request. Change Requests are carried out only after the Client approves a written estimate by email.

4.3 Package rules: app packages A01–A05 include a required 12-month maintenance plan (A06–A10). Items already included in a package are not charged twice.

4.4 Starting fees for custom development (D07–D09) are planning allowances. The final price is confirmed in writing after requirements discovery and before build work begins.

5. Coordination and communication

5.1 First contact. After a confirmed payment, a Provider team member will contact the Client by email within 24 Business Hours to introduce themselves, confirm the scope, request materials and agree the kickoff.

5.2 Email is the official channel. All project communication, approvals, change requests and notices are sent by email to and from admin@rundzee.com, quoting the Ticket number. Calls or video meetings may be scheduled by email; decisions made in them are confirmed by email.

5.3 Response time. The Provider aims to reply to Client emails within 24 Business Hours. The Provider does not provide 24/7 support unless the Order says so.

5.4 The Client names one contact person who can give approvals. The Provider may rely on instructions from that person's email address.

6. Client responsibilities

Supply accurate content, branding, data, credentials and access on time. Timelines pause while the Provider waits for these.

Make sure supplied materials are lawful and that the Client holds the rights to use them.

Own and pay for third-party accounts (domains, hosting, app stores, payment gateways, cloud, email, SMS, maps, AI usage, licences), unless the Order says otherwise.

For security, testing or recovery work, authorize only systems the Client owns or is permitted to authorize.

Review and respond to deliverables within the acceptance period.

7. Timelines

7.1 Published work times are estimated working time. They start after payment, scope confirmation and receipt of all materials and access. They are not guaranteed launch dates.

7.2 Approvals by third parties (Google Play, Apple App Store, payment gateways, identity or messaging providers) are outside the Provider's control and are excluded from work times.

8. Prices, payment and taxes

8.1 Regional pricing. Prices are set by the Client's billing country and shown in the Order currency. If the billing country, tax status or payment method country is inaccurate, the Provider may re-price the Order to the correct region or cancel it with a refund.

8.2 Payment schedule. Unless the Order states otherwise: (a) one-time services, when the one-time value of the Order is USD 5,000 or less: 100% at checkout; (b) one-time services, when the one-time value of the Order is more than USD 5,000: the Client chooses at checkout either (i) payment in full at checkout, with a 5% pay-in-full discount on the one-time services (applied after any other discount; monthly services are not discounted), or (ii) two payments: 50% at checkout and 50% before launch, invoiced when the working test version is ready; (c) monthly services: billed monthly in advance from activation. The one-time value is the sum of the US base prices of the one-time services in the Order times their quantity (monthly services are not counted); it decides the schedule for the whole Order, in every country and currency. Orders charged in another currency are split in the same proportions, and any discount is applied before the split. The Provider puts the work live and hands over code, files and admin access only after the Order is paid in full. If the Client sends no written list of defects within 7 days after delivery, the Deliverable is accepted.

8.3 Taxes. Prices exclude taxes unless shown as tax-inclusive. Applicable VAT, GST, sales tax or similar taxes are added at checkout or invoiced as required by law. If withholding tax applies, the Client pays the amount needed so the Provider receives the full invoiced amount, unless the Regional Schedule says otherwise.

8.4 Third-party costs — domains, hosting, licences, store accounts, gateway fees, cloud/AI/API usage, SMS, maps, media spend, hardware and travel — are extra unless the Order lists them.

8.5 Late payment. If a milestone invoice is unpaid 7 days after its due date, the Provider may pause work and postpone timelines after giving notice by email. Deliverables are released after full payment.

8.6 Payment processing is handled by PayMongo, Xendit, Stripe or another provider shown at checkout. The Provider does not store full card details.

8.7 Chargebacks. The Client agrees to contact admin@rundzee.com first about any billing issue. A chargeback without contacting the Provider may lead to suspension of the Services.

9. Monthly services and subscriptions

9.1 Monthly services renew automatically each month until cancelled. The price, billing date and how to cancel are shown at checkout and in the confirmation email.

9.2 The Client can cancel by emailing admin@rundzee.com or from the client dashboard. Cancellation takes effect at the end of the current paid month, except that maintenance plans A06–A10 attached to an app package have a 12-month minimum term from production handover.

9.3 Included hours are per month. Unused hours expire and do not roll over. Extra hours are billed at the rate in the Order after the Client approves them by email.

9.4 The Provider will give at least 30 days' email notice of any price change to a monthly service. The Client may cancel before the change takes effect.

10. Cancellation and refunds

Mandatory consumer rights in the Regional Schedule take priority over this section.

10.1 Before work starts. If the Client cancels by email before the kickoff meeting and before any work has begun, the Provider refunds the amount paid, less non-refundable third-party costs already incurred for the Client.

10.2 After work starts. Payments cover work performed. If the Client cancels after work begins, the Provider keeps payment for work done and costs incurred up to cancellation and refunds any unused balance of the payment received. Completed and accepted milestones are not refundable.

10.3 Provider cancellation. If the Provider cannot perform, it refunds amounts paid for undelivered Services.

10.4 Refunds go back to the original payment method within 14 days of being approved, minus any currency conversion difference charged by the Client's bank.

11. Acceptance and warranty

11.1 The Client has 7 days after delivery to test a Deliverable and either accept it or send a written list of defects against the agreed scope. If the Client sends nothing within that time, or uses the Deliverable in production, it is treated as accepted.

11.2 The Provider fixes reported defects that are reproducible and fall within the agreed scope. Requests outside the scope are Change Requests.

11.3 Warranty. For 30 days after acceptance, the Provider fixes reproducible defects in its own work against the accepted specification, free of charge. The warranty does not cover changes by others, third-party services, new requirements or misuse.

11.4 Except as stated in this Agreement or required by law, the Services are provided without other warranties. The Provider does not guarantee search rankings, leads, sales, downloads, store approval, uninterrupted operation, or protection from every security threat.

12. Intellectual property

12.1 The Client keeps ownership of all materials it supplies.

12.2 Custom deliverables. After full payment, the Client owns the custom designs, content and code written specifically for it (excluding Provider Materials).

12.3 Provider Materials. The Provider keeps ownership of its pre-existing and reusable software, modules, templates, frameworks, tools and know-how. The Client receives a non-exclusive, non-transferable licence to use any Provider Materials included in a Deliverable for its own business, for as long as it is entitled to use that Deliverable.

12.4 White-label app packages (A01–A05, D01–D06) are provided under a non-exclusive business-use licence. Source code, resale rights or exclusive ownership require a separate written agreement and price (service D14).

12.5 Portfolio. The Provider may show non-confidential Deliverables, and the Client's name and logo, in its portfolio and marketing. The Client can opt out at any time by emailing admin@rundzee.com.

13. Confidentiality

Each party keeps the other's non-public business, technical and personal information confidential, uses it only for the Order, and protects it with reasonable care. This obligation lasts for 3 years after the Order ends (and indefinitely for credentials, personal data and trade secrets). It does not cover information that is public, already known, independently developed, or that must be disclosed by law.

14. Data protection and security

14.1 Each party complies with the data protection laws that apply to it. The Provider's Privacy Notice on tuncertech.com explains how it handles the Client's personal data.

14.2 Where the Provider processes personal data on the Client's behalf, it does so only on the Client's instructions, keeps it secure, and helps the Client meet its legal obligations. A data processing addendum (including standard contractual clauses where required) is available on request from admin@rundzee.com.

14.3 Credentials shared with the Provider are stored securely, used only for the Order, and should be changed by the Client after handover.

15. Limitation of liability

15.1 Neither party is liable for indirect or consequential loss, or for loss of profit, revenue, data or goodwill.

15.2 Each party's total liability under an Order is limited to the fees paid or payable under that Order in the 12 months before the claim.

15.3 Nothing limits liability that cannot be limited by law, including liability for fraud, gross negligence or wilful misconduct, death or personal injury caused by negligence, or a Consumer's non-excludable rights.

16. Term, suspension and termination

16.1 Each Order lasts until its Services are completed, or for monthly services, until cancelled under Section 9.

16.2 Either party may terminate an Order by email if the other party materially breaches it and does not fix the breach within 14 days of notice.

16.3 On termination, the Client pays for work performed up to that date, and each party returns or deletes the other's confidential information, except copies it must keep by law.

17. Compliance and sanctions

The Client confirms it is not located in, or owned or controlled by a person in, a country or region subject to comprehensive sanctions, and is not on a government restricted-party list. The Provider may refuse or cancel Orders that would breach sanctions or export laws.

18. Force majeure

Neither party is responsible for delays caused by events beyond its reasonable control, such as natural disasters, power or internet outages, government action, or failures of third-party platforms. The affected party notifies the other by email and resumes performance as soon as practical.

19. Governing law and disputes

19.1 The governing law and courts are set out in the Client's Regional Schedule.

19.2 Before starting any formal proceedings, the parties try in good faith to resolve the dispute by email and, if needed, a video meeting within 30 days of a written notice sent to admin@rundzee.com (for the Provider) or the Client's email on file.

20. General

20.1 Order of precedence: (1) mandatory terms in the Regional Schedule, (2) special terms in the Order, (3) this Agreement, (4) published service descriptions.

20.2 Notices are given by email: to the Provider at admin@rundzee.com, and to the Client at the email address on the Order.

20.3 This Agreement, the Regional Schedule and the Order are the entire agreement for the Order. Changes must be agreed in writing (email is sufficient). If any provision is unenforceable, the rest remains in force.

20.4 Neither party may assign an Order without the other's consent, except the Provider may assign to an affiliate that takes over its obligations.

20.5 The parties are independent contractors. Nothing in this Agreement creates employment, partnership or agency.

20.6 The English version prevails over any translation, except where local law requires otherwise.

20.7 The Provider may update this Agreement for future Orders. Accepted Orders stay on the version the Client accepted.

Part 2 — Regional Schedules

The website shows the Schedule that matches the Client's billing country (see the Countries sheet in the price list).

Schedule A — Philippines — Provider: Poseidon Distribution OPC — Governing law / venue: Philippines · courts of Davao City

Schedule B — United States — Provider: Rundzee LLC — Governing law / venue: Washington · courts of King County, Washington

Schedule C — EU / EEA (incl. Iceland, Norway) — Provider: Rundzee LLC — Governing law / venue: Washington; consumers keep home-country protections

Schedule D — United Kingdom — Provider: Rundzee LLC — Governing law / venue: Washington; consumers keep UK protections

Schedule E — Australia & New Zealand — Provider: Rundzee LLC — Governing law / venue: Washington; consumer guarantees preserved

Schedule F — Canada — Provider: Rundzee LLC — Governing law / venue: Washington; provincial consumer law preserved

Schedule G — Rest of World — Provider: Rundzee LLC — Governing law / venue: Washington · courts of King County, Washington

Schedule A — Philippines

Provider: Poseidon Distribution OPC. Prices in PHP from the Philippine official price list.

Electronic contracts: electronic acceptance and records are valid under the Electronic Commerce Act (Republic Act No. 8792).

Online business disclosures: the website displays the Provider's registered business name, address, registration details and email (admin@rundzee.com), as required for online merchants under the Internet Transactions Act of 2023 (Republic Act No. 11967) and its rules.

Taxes and invoices: Prices are shown as stated on the invoice; VAT is applied where required by law. The Provider issues a BIR-registered invoice for every payment. Client withholding tax, where applicable, is handled by the Client providing BIR Form 2307.

Data privacy: personal data is handled under the Data Privacy Act of 2012 (Republic Act No. 10173). Data Protection Officer, admin@rundzee.com. Data subjects can request access, correction or deletion by email.

Consumers: where the Client is a consumer, rights under the Consumer Act of the Philippines (Republic Act No. 7394) apply and are not limited by this Agreement.

Governing law and venue: laws of the Republic of the Philippines; courts of Davao City, subject to any mandatory consumer venue rules.

Schedule B — United States

Provider: Rundzee LLC, a Washington limited liability company, 14900 Interurban Ave S Ste 271, Tukwila, WA 98168-4654. Prices in USD (T1 base price).

E-signatures: the parties agree to contract electronically under the federal E-SIGN Act and the Uniform Electronic Transactions Act as adopted in the relevant state.

Sales tax: applicable state and local sales tax is calculated at checkout where the Provider is required to collect it.

Automatic renewal: for monthly services, checkout clearly shows the recurring price, billing frequency and cancellation method before payment. The confirmation email repeats them, and the Client can cancel online or by email to admin@rundzee.com. This is intended to meet state automatic-renewal laws (for example, California's).

Privacy: the Privacy Notice includes state privacy rights (e.g., California CCPA/CPRA). The Provider does not sell personal information.

Governing law and venue: laws of Washington, without regard to conflict-of-law rules; courts located in King County, Washington. Either party may bring eligible claims in small-claims court.

Schedule C — European Union / EEA

Provider: Rundzee LLC. Prices in EUR or local currency at the applicable tier.

Prices and VAT: Consumers see VAT-inclusive prices. Business Clients who enter a valid VAT number may be invoiced under the reverse-charge mechanism.

Right of withdrawal (Consumers only): a Consumer may withdraw within 14 days of the contract date without giving a reason, by sending a clear statement (or the model form in Part 4) to admin@rundzee.com. If the Consumer expressly asked for work to start within the withdrawal period, they pay a proportionate amount for work performed up to withdrawal. Once the Services have been fully performed with that express request and acknowledgement, the right of withdrawal is lost. Refunds are made within 14 days of the withdrawal notice.

Statutory rights: Consumers keep the legal guarantee of conformity and all mandatory protections of their country of residence.

Data protection: personal data is processed under the GDPR. Transfers outside the EEA rely on the European Commission's standard contractual clauses or another lawful mechanism.

Business Clients: laws of Washington and courts of King County, Washington. Consumers may also bring proceedings in their country of residence.

Schedule D — United Kingdom

Provider: Rundzee LLC. Prices in GBP; VAT-inclusive for Consumers.

Cancellation (Consumers): 14-day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, on the same terms as Schedule C.

Consumer Rights Act 2015: services are performed with reasonable care and skill. Consumers' statutory rights are not affected.

Data protection: UK GDPR and the Data Protection Act 2018; international transfers use the UK International Data Transfer Addendum or another lawful mechanism.

Law: Business Clients — laws of Washington. Consumers may bring proceedings in the courts of their part of the UK.

Schedule E — Australia and New Zealand

Provider: Rundzee LLC. Prices in AUD/NZD and GST-inclusive for Consumers.

Australia: our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this Agreement excludes, restricts or modifies those guarantees. Where the law allows, the Provider's liability for breach of a non-excludable guarantee for services not ordinarily acquired for personal use is limited to supplying the services again or paying the cost of having them supplied again.

New Zealand: where the Client acquires the Services for business purposes, the parties agree that the Consumer Guarantees Act 1993 does not apply, to the extent permitted by section 43 of that Act, and that it is fair and reasonable to be bound by this clause.

Privacy: Privacy Act 1988 (Cth) and Australian Privacy Principles; Privacy Act 2020 (NZ).

Schedule F — Canada

Provider: Rundzee LLC. Prices in CAD; GST/HST/PST added where required.

Consumers: provincial consumer protection laws apply and override any conflicting term in this Agreement.

Québec: for Clients in Québec, the website must present this contract in French before acceptance, as required by the Charter of the French Language, unless the Client expressly chooses English after seeing the French version. Online checkout is not offered to clients in Québec until a French version is available.

Privacy: PIPEDA and applicable provincial privacy laws.

Schedule G — Rest of World

Provider: Rundzee LLC. Prices in local currency or USD at the applicable tier.

Mandatory local law: any mandatory consumer or business protection in the Client's country that cannot be excluded by contract still applies.

Taxes: the Client is responsible for any import, digital-services or withholding taxes in its country, under Section 8.3.

Governing law and venue: laws of Washington; courts of King County, Washington.

Part 3 — Checkout disclosures and acceptance wording

Exact wording for the website. Every checkbox starts unticked. Store the version ID and a hash of the text shown with each acceptance.

3.1 Pre-payment summary (all regions)

You are buying from [Poseidon Distribution OPC / Rundzee LLC], trading as Tuncer Technologies.

Order: [service IDs and names] · Total today: [amount, currency] · Later payments: [milestone amounts/dates or monthly price and renewal date].

What happens next: a team member will email you from admin@rundzee.com within 24 business hours (Mon–Fri, excluding public holidays) to coordinate your project. All project communication is by email.

Not included: taxes where shown separately, third-party fees, and anything outside the listed scope.

3.2 Checkboxes

Required checkboxes (unticked by default):

All: ☐ I have read and agree to the Master Service Purchase Agreement (v1.2) and the [Regional Schedule], including the scope limits for the services in my order.

All: ☐ I have read the Privacy Notice and understand how my personal data is used to deliver my order.

All (business buyers): ☐ I confirm I am authorized to accept these terms for [Company name].

Monthly services: ☐ I agree to be charged [price] every month from [date] until I cancel. I can cancel anytime from my dashboard or by emailing admin@rundzee.com. [Where applicable: maintenance plans have a 12-month minimum term.]

EU / EEA / UK consumers: ☐ I request that work starts during my 14-day withdrawal/cancellation period. I understand I will pay for work performed if I withdraw, and that I lose my right to withdraw once the service has been fully performed.

PH: ☐ I agree to receive my BIR-registered invoice and project communication by email.

Signature

Type your full name: [__________]. Typing your name is your electronic signature.

3.3 Order confirmation email (from admin@rundzee.com)

Subject: 🎉 Order confirmed — [Ticket TT-000123] — Let's go to work!

Hi [First name],

Thank you for choosing Tuncer Technologies. Your payment of [amount] for [services] is confirmed.

Next step: a team member will email you within 24 business hours to coordinate your project. Reply to this email at any time; it goes straight to your project ticket [TT-000123].

Attached: your invoice [number] and your signed agreement (v1.2, [Regional Schedule]).

Let's build together,

Tuncer Technologies · admin@rundzee.com · tuncertech.com

3.4 Internal ticket email (to admin@rundzee.com)

Subject: NEW ORDER [TT-000123] — [Client] — [Country] — respond by [deadline, local time]

Client, contact, billing country, entity, services and IDs, amount paid and balance, gateway reference, agreement version and acceptance record ID, brief and attachment links, 24-business-hour deadline and an escalation flag at 20 business hours.

Part 4 — Model withdrawal form (EU/EEA and UK consumers)

Complete and return this form only if you wish to withdraw from the contract.

To: Rundzee LLC (Tuncer Technologies), 14900 Interurban Ave S Ste 271, Tukwila, WA 98168-4654, admin@rundzee.com

I/We hereby give notice that I/We withdraw from my/our contract for the provision of the following service: ______________________

Ordered on: ____________ Ticket number: ____________

Name of consumer(s): ______________________

Address of consumer(s): ______________________

Signature (only if this form is sent on paper): ____________ Date: ____________